B2B & Customer Success
Account health checks, onboarding feedback, and QBR prep that ties back to a named account.
See how it fits
Solutions
Built for how your team actually collects feedback
The same builder, distribution, and analytics tools - applied to the way each kind of team actually works.
B2C & Consumer Feedback
NPS, CSAT, and CES surveys triggered right after a purchase, support ticket, or delivery.
See how it fitsEmployee Engagement
Pulse surveys, exit interviews, and eNPS with anonymous response options built in.
See how it fitsEducation & Research
Course evaluations and academic research surveys with exportable, analysis-ready data.
See how it fitsCommunity & Membership
Member satisfaction, event feedback, and quick polls for groups and associations.
See how it fitsHealthcare & Patient Experience
Patient satisfaction and intake surveys with private, password-protected links.
See how it fits
Outcome-driven design
Start with the decision, not the questionnaire
Listen
Capture the right signal
Public links, QR codes, email invitations, embedded forms, and password-protected private surveys.
Understand
Reveal the drivers
Live per-question analytics, a response trend, and AI-generated theme and sentiment insights.
Respond
Close the loop
Route results into your CRM, helpdesk, or chat tools the moment a response lands, via 26 built-in integrations.
Improve
Track the outcome
Watch the trend move survey over survey, and export the full history to CSV, Excel, or PDF whenever you need it.
Shared platform, tailored programs
Standardize governance without forcing every team into the same survey
A central team can control identity, templates, and data access, while individual departments still build programs for their own audience.
- Organization-wide SSO, SCIM provisioning, and MFA
- A shared, searchable template catalog every team can start from
- Per-organization audit logs and API tokens
- One subscription and one bill across every workspace
How teams often organize programs
Illustrative example
Customer Experience
NPS · CSAT · Support follow-up
People & Culture
Engagement · Pulse · Exit interviews
Product & Research
Concept testing · Beta feedback · UX
Compliance & Governance
Templates · Access · Audit · SSO
Platform solutions
Operate research, experience, and governance at organizational scale
Qualitative research
Interviews, focus groups, diaries, coding, and evidence synthesis alongside your quantitative programs.
Journey feedback
Connect lifecycle events and survey metrics so feedback lines up with where a relationship actually is.
Research operations
Study intake, a shared registry, calendars, and budgets in one governed workflow.
Communities
Persistent participant portals for ongoing discussions, diaries, ideas, and recontact.
Participants for any program
Add participants to any research workflow
Use your own contacts as the default, and bring in managed or external sourcing only for the studies that need it.
Your audience
Customer-owned contacts, panels, employees, students, or community members you already have permission to reach.
Sierratec network
A first-party participant source you can draw on when a program needs reach beyond your own list.
External sample
Approved external sample providers can supplement specific quotas, with source and methodology metadata kept visible.
Design a feedback program around your outcome
Explore a solution, select a template, or talk to us about a multi-team rollout.