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Search articles on building surveys, collecting responses, billing, and account security.
Account & Billing
Choosing a plan: subscription vs. pay-per-response credits
Two different ways to pay, and when each one makes sense.
Managing your team and seats
Invite teammates and share limits across an organization (Enterprise).
Understanding response credits for pay-per-response surveys
How credits are purchased, consumed, and topped up.
Analyzing Responses
Building Surveys
Choosing the right question type
A quick guide to every question type and when to use it.
Using skip logic to shorten your survey
End the survey early based on a single-choice or dropdown answer.
Starting from a template
Browse the public template catalog or pick one while creating a survey.
Using the AI Survey Generator
Describe what you want to learn and let AI draft your questions.
Distributing Surveys
Sharing your survey: link, QR code, and email invitations
Three ways to get your survey in front of respondents.
Setting up a custom domain for your surveys
Serve your surveys from your own domain instead of ours.
Scheduling your survey to open and close automatically
Set a publish time and a close time in advance.
Getting Started
Creating your first survey
From your dashboard to your first published survey in a few minutes.
Understanding survey types: Free, Subscription, and Pay-per-response
The three ways a survey can be set up, and how each one is limited.
Publishing and sharing your survey
What changes when you publish, and where to find your share link.
Security & Integrations
Setting up two-factor authentication (MFA)
Add an authenticator-app code as a second sign-in step.
Connecting single sign-on (SSO) for your organization
SAML and OpenID Connect, for Business plans and above.
Provisioning users automatically with SCIM
Let your identity provider create, update, and remove accounts.
Using the API and webhooks
Pull your data programmatically or get notified the moment a response arrives.
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