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Catch the moment, not the memory

Short, mobile-friendly surveys sent right after a purchase, delivery, or support conversation.

Use cases

Where consumer brands use surveys

  • Post-purchase NPS - one question, sent within a day of delivery while the experience is fresh.
  • Support ticket CSAT - a 5-point satisfaction check the moment a ticket closes.
  • Product feedback - a slightly longer survey for your most engaged customers, using rating and open-text questions together.
  • Quick polls - a single-question poll for fast directional feedback without building a full survey.

A setup that fits

Keep it to 2-4 questions - our own response rate data shows completion drops fast after that. Use an NPS or rating question as the headline metric, then a short-text follow-up ("why?") to capture the reasoning behind the score.

Share it via your public survey link embedded in a receipt or confirmation email, and set a custom thank-you message so respondents feel heard immediately, without waiting on a reply.

Set up your first post-purchase survey

Create your first survey