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Audience Integrations Pricing Security
Workflow Automation

Turn survey responses into reviewed, routed, actionable work

Use conditions to notify teams, assign tasks, request approval, generate documents, request signatures or payments, update connected systems, and preserve an audit trail.

Workflow status

Research data export request

  1. Submission received
  2. Sensitive-field scan
  3. Data owner approval
  4. Generate approved export
  5. Notify requester

Conditional actions

Run steps only when answers, scores, quotas, variables, language, collector, or risk conditions match.

Approvals & tasks

Assign reviewers, approve or reject, comment, request corrections, and track every state transition.

Follow-up messages

Send personalized email/SMS follow-ups immediately or on a schedule, including reminders and service recovery.

Connected actions

Trigger webhooks, CRM updates, spreadsheets, Slack/Teams notifications, storage, and downstream systems.

Signatures & transactions

Optionally add e-signature, appointment, or payment steps to a workflow with plan-appropriate controls.

Auditability

Track actor, timestamp, rule, action, failure, retry, approval, and resulting data change.

Interactive rule demo

Build the next action from the response

Score: 8/10

Send advocate follow-up and create referral task.
Enterprise control

Automation should never mean uncontrolled automation

  • Role-based workflow editing
  • Draft/test/published versions
  • Sandbox connector tests
  • Retries and dead-letter review
  • Rate and spending limits
  • Audit logs and approval gates