Patient satisfaction surveys
Sent after a visit or procedure.
Healthcare & patient experience solutions
Patient feedback, handled carefully
Satisfaction and intake surveys with private, password-protected links.
Use cases
Where healthcare teams use surveys
Intake forms
Structured pre-visit questionnaires using a mix of question types.
Staff/provider feedback
Internal surveys on process and workflow.
Facility feedback
Quick polls on wait times, cleanliness, or communication.
Implementation notes
A setup that fits - and an important limit
Mark patient-facing surveys Private with an access password so only someone with the direct link and password can open them, and consider requesting review from your compliance team before collecting any protected health information through a survey.
We are not currently HIPAA-certified. If you plan to collect PHI, confirm with your own compliance team whether this platform meets your regulatory requirements before doing so - see our Security page for what is and isn't in place today.
Use rating and CSAT-style questions for trackable satisfaction scores, and keep any free-text fields clearly optional so patients aren't pressured into sharing more than they're comfortable with.